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Computer Support & Services in Haywards Heath
TC-IT Services are based in West Sussex and we have over 17 years experience in providing professional, high quality and cost effective IT Support to businesses and home users. We have an extensive customer base and provide IT Support throughout the South of England and London.
Whether you have a one-off IT Support issue, need some advice or you require on-going maintenance, we are here to help.
We offer pay as you go IT Support services or have a range of fully managed IT Support packages that can be tailored to your specific needs. Whether you just want your core network supported or want to outsource everything we have a suitable package.
With remote monitoring of your network infrastructure our fully managed IT Support service even helps prevent problems before they occur, saving you time and money. With our advanced remote IT Support technology we can potentially resolve your computer problems within minutes or we can provide face-to-face help and advice.
We run a fully manned helpdesk system and all IT Support issues are logged and prioritised accordingly. Upon logging a call you will receive a confirmation email, updates on your tickets progress and also notified when it is resolved. We can also provide you access to your tickets so that you can see how many calls are being logged by you and your staff.
Using TC-IT Services is like having your own dedicated IT Support department on hand, but without the associated costs.
We keep your IT network reliable and running at peak performance.
We save you money by keeping your company up and productive.
We give you peace of mind knowing that your IT is secure and protected.
Onsite and Remote Support.
24/7 Remote Monitoring.
Proactive Desktop and Server Management.
Strategic Planning.
Backup and Recovery.
Email and Virus Protection.
Direct access to a dedicated team of specialists with industry experience.
Weekend and out of hours support options.
Internet connectivity – ADSL, VPN, Fibre.
Firewalls.
Remote Backup and data protection.
Email collaboration incl Blackberry, Nokia, iPhone and HTC. Calendar and task sharing within your organisation.
Management and maintenance of network infrastructure – including cabling and peripherals.
Internet content control and reporting.
Email and hosting services.
Microsoft server solutions.
Apple Mac support and integration.
Enterprise Level Spam Filtering
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