RS Components is the market leader in the high service level distribution of electrical, electronic, mechanical and industrial products. Operating in 26 countries whilst serving a further 100 through third-party distributors, RS serves every sector of industry in the procurement of their products relating to maintenance, repair, operations, low volume production, research and development. With over 200 000 products across 2000 leading brands, the company is committed to ensuring that their 1,5 million customers have fast access to a broad, as well as deep range , of products and technologies, all under one roof. RS's customers, whether ordering single or multiple items, experience a quick, easy, secure, painless and cost effective process. The RS catalogue, available at www.rssouthafrica.com, or in print, offers full colour pictures with extensive clear product specifications. Free access to technical advisors and 90 000 datasheets ensure the correct product choice. Order placement is easily facilitated through www.rssouthafrica.com, the call centre, e-mail, eProcurement, fax and trade counters. Finally, locally held stock is delivered to customers within 24 hours, and impressively products held internationally, within four to six working days. It is proven that departments traditionally spend 80% of their time sourcing products that account for only 20% of their total procurement spend. RS is focussed on reducing the customers "total cost of product ownership" by reducing the need to make multiple calls to various companies to source products, reducing supplier related administration and allowing for the amalgamation as well as consolidation of supplier bases. Through this process procurement efficiency is improved and time is freed up to concentrate on the more important business decisions. In closing it is RS's objective to offer their customers exceptionally high service level agreements with unrivalled chioce, availability, support, dependability and peace of mind by providing fast, reliable and convenient delivery of the right product, the first time.