Pretium shows companies how to create, build & maintain customer loyalty, the most important measure of a company's success with its customers & the most profitable customer service outcome, & how to live out the company brand promise where it counts the most - on the front line.

We have revolutionized the customer interaction by equipping customer-facing employees & service representatives, as well as their supervisors, managers & leaders, with the insight, tools and skills necessary to intentionally & proactively create a loyalty-building & brand promise delivery experience with every customer customer touchpoint.

Our flagship program, the Golden Touchpoint, is a cutting-edge customer service solution producing results for companies in more than 30 countries & over two dozen languages.

The Golden Touchpoint? NPS Success for Call Centers:

38% increase in Belgium, Netherlands & Luxembourg

39% increase in France

155% increase in Greece