Otis elevators and escalators touch the lives of people in more than 200 countries around the world. We are both global and local, serving the needs of our customers wherever they live and do business.

Safety and reliability have been Otis' foremost concerns since our company's earliest days. Today, Otis has one of the best safety records in the vertical transportation industry. Otis emphasizes a corporate policy of "safety first" and implements standardized procedures to ensure that every installation and service task is performed the safest way, every time.

Our 61,000 employees are dedicated to providing our customers with the best in service and support. We believe that service excellence begins with each employee's commitment to improve the things that are in their control.

The Otis Vision:

We intend to be the recognized leader in service excellence among all companies, not just elevator companies, worldwide.