Nature of business Budget Cases are one of the UK's leading export packing companies, and manufacturer of quality wooden cases, crates, pallets and pallet boxes. We also supply packaging materials. Based in the North-West of England, we serve customers all over the UK and Europe.   All our wooden crates, timber cases, wooden pallets, packaging cases, and packing timbers for export are all manufactured in ISPM 56/30 heat treated timber which is TIMCON approved.   We are more than happy to offer a comprehensive international and UK packing service including collection of the product to be packed, manufacture of the case, packing of the goods,export and delivery of goods to your chosen destination, including customs clearance and any required insurance to any location worldwide. We even offer dangerous goods packing services - our staff are trained to ADR, IATA and IMDG standards. CUSTOMER SERVICE IS PARAMOUNT   Budget Cases are constantly striving for excellence in all we do; a recent customer satisfaction survey showed that our customers were 7.5% happier with the standards of customer service in 2012 than in 2011. So far we have averaged 91% customer satisfaction and we aim to increase this by a further 4% in the next 12 months.   QUALITY - Our products must meet and consistently exceed customer expectations. We are proud to be ISO 9001:2008 certified, and monitor our performance closely.   SERVICE - We strive to ensure that we go beyond the expected level of service and that our customers are happy that they have used Budget Cases.   PRICE - We aim to supply extremely competitively priced goods whilst maintaining the high level of quality that has come to be expected from Budget Cases.